Maximise Throughput and Profitability

The flexible, Embrace Service Solution provides effective tools to manage all service environments and maximise throughput and profitability.  Management of costs is centralised and simplified, with all costs, including labour, parts, buyouts, outwork by third parties and other ancillary charges, controlled, while actual costs are measured against set standards, to determine efficiency and profitability.

Embrace ensures accurate job costing and project management across multiple service centres and with the ability to handle progress invoicing, allows large projects to be managed over their entire duration - from a single system.

The Embrace Service Solution is robust, fully integrated and enables the tracking of parts availability, outwork status, placement of purchase orders and labour tracking used on any job or project. Rework is monitored to measure efficiency, while specialised processes and controls manage warranty repairs, damaged items, loan units, backups and swap outs, with the flexibility of splitting the charges to more than one party.

The integrated Planning Board is a tool to assist in managing planned maintenance schedules of equipment, together with unplanned maintenance jobs or breakdowns, and provides functions to maximise the load on workshop resources and maximise manpower utilisation.


“Embrace includes all the specialist modules for our industry, including Manufacturing, Service and Workshops. Added to that, all the modules are fully integrated, on-line and real-time, giving us complete visibility and a common view of all 18 of our companies, branches and privately owned dealerships.

When comparing and evaluating possible ERP Business Solutions, the most compelling difference is the company behind the software.  ACS has an excellent, competent crew and we have a good relationship with them. They have been supportive of us and are always willing to help when there is a new need or gap.  Other companies we have dealt with have not always been as ready to meet our needs. They have made promises but often not delivered. And that is the difference.  ACS delivers!”

Ian Wallis
Group IT Manager
MAN Truck & Bus (S.A.) (Pty) Ltd