Support

The relationship with our clients and partners is long term, providing various levels of service and support to suit the individual infrastructure. ACS offers it's customers the means to control the business and the ability to define and redefine the corporate structure as rapidly as the organisation.
 

Recognising the investment in solutions, the ACS client services division provides experienced, professional, appropriate support from the completion of the initial implementation project. The division has a proven track record in listening to clients needs, understanding the nuances of different industries and delivering relevant insight into emerging technologies and trends.

Services cover the full spectrum of business process change, the implementation of specific projects, the specification, development and testing of requested customisations, technical support, upgrades and the provision of on demand services. Help Desk support is available as part of a comprehensive support infrastructure.

The client services division takes pride in delivering solutions, building relationships and providing valuable services focusing on what really matters to the ACS customer base.

Continual product enhancement in functionality and technology ensures that our clients investment in software, implementation and training is an appreciating asset providing a solution that grows with the business.