Ensure Operational Efficiency and Boost Profitability

Reporting and System Management

Embrace System Management enlists all the elements necessary to ensure operational efficiency and boost profitability. Driven by a powerful Workflow engine, notifications are sent via email, internal mail, SMS, or as online alerts to ensure that critical processes are completed timeously to guarantee the smooth operation of your business. The fully integrated Customer Relationship Management Module keeps a centralised customer file, with a chronological history of all customer interactions across the enterprise and provides tools to ensure pro-active follow ups, successful sales and an increased level of customer service and satisfaction.

Embrace offers a cost-effective, comprehensive enterprise reporting solution that produces professional high quality reports and documents when you need them, with the flexibility of customisation and the convenience of archiving and scheduling. The integrated Output Management allows all reports and documents to be emailed and faxed directly from Embrace to suppliers and customers.

Embrace source code is made available to all clients, enabling tailor made functionality to be introduced seamlessly to work alongside the comprehensive functionality available in the standard offering. This enables customers to create enhanced solutions to meet their specific requirements and ensure their competitive edge.

Easy to use, built in tools enables Embrace screens, reports, queries and job streams to be easily tailored to your specific environment, without impacting on future software upgrades, ensuring cost savings and rapid return on investment.

“Embrace in its standard form, meets all South African specific requirements and compliances and is a comprehensive, solid, end-to-end solution, giving full visibility throughout the business; Embrace is extremely flexible with extensive functionality and reporting tools and is easy to customise to meet ESP’s unique requirements; “And to top it off, all of this is wrapped with affordable, reliable, local support!

"EMBRACE has been a major contributor to the profitability and growth of our company. Our return on investment has been substantial with Embrace having more than paid for itself.”

Andrew Grobler
Chief Executive Officer