Maximise Throughput and Profitability
The best Service Management Software for your business
The flexible, Embrace Service Solution provides effective tools to manage all service environments and maximise throughput and profitability. Management of costs is centralised and simplified, with all costs, including labour, parts, buyouts, outwork by third parties and other ancillary charges, controlled, while actual costs are measured against set standards, to determine efficiency and profitability.
Embrace ensures accurate job costing and project management across multiple service centres and with the ability to handle progress invoicing, allows large projects to be managed over their entire duration - from a single system.
Embrace Service Solution Benefits
The Embrace Service Solution is robust, fully integrated and enables the tracking of parts availability, outwork status, placement of purchase orders and labour tracking used on any job or project. Rework is monitored to measure efficiency, while specialised processes and controls manage warranty repairs, damaged items, loan units, backups and swap outs, with the flexibility of splitting the charges to more than one party.
Planning Board Tool
The integrated Planning Board is a tool to assist in managing planned maintenance schedules of equipment, together with unplanned maintenance jobs or breakdowns, and provides functions to maximise the load on workshop resources and maximise manpower utilisation.